Answers to Frequently Asked Questions
Have a question that is not here? Please contact us.
Account Questions
How Do I Pay My Outstanding Invoice?
How Do I Download/View Presentations From a Previous Conference/Event?
Why is My Registration for the Wrong Price Amount According to the Table of Pricing?
I'm Having Issues with my Password, How Can I Change it?
How Do I Register for an Account?
Exhibitor / Sponsor Questions
How Do I Set-Up a Company Record?
How Do I Register for an Exhibitor Booth?
How Can I Edit the Badges Associated with my Exhibit?
Can Exhibitors Attend Educational Sessions?
How Do I Edit My Account to Add a New Company or Change My Title?
Attendee Questions
How Do I Print My Poster for the Abstract Presentations?
How Do I View the Conference as a Virtual Attendee?
How Can I Find My Attendee / Exhibitor / Sponsor / Company receipt?
Due to Unforeseen Circumstance, I Can't Make the Meeting, Can My Co-Author Present in My Place?
How Do I Sign My Scholarship Agreement?
How Do I Print My Poster for the Abstract Presentations?
You will need to print your own poster that is no bigger than 3' tall by 6' wide
This can be done at your local print shop, we recommend your institutions print office often in the campus library.
Other options are local print shops, Staples, or other office supply stores; though wait times and availability are not guaranteed.
All guidance for an abstract poster presentation will be found in the "accepted" email, which will be sent after final decision on the posted deadline for submissions.
Check your email and spam folder to find our official decision notification with more instructions listed.
How Do I View the Conference as a Virtual Attendee?
To participate in the virtual event you will need to go through the registration steps selecting "I will attend virtually".
You will also need the Zoom video conferencing software installed on your computer or mobile device.
Detailed instructions are emailed out to all Virtual attendees a few days before the event so make sure to check your inbox and spam folders.
At the time of the virtual event, log into your MRSi account using this link: www.mrsimeeting.org/login and select the Attendee Portal button.
Then select the View Digital Syllabus link for the event that you would like to join.
From the digital syllabus, select the View Session button for the first session of the day. *Note, you may need to scroll down to find the current day and the Zoom line may change between days.
You may also visit the digital syllabus after the event is over to view recordings of each sessions. *Note that Breakouts and workshops are not recorded or viewable virtually
How Can I Find My Attendee/ Exhibitor / Sponsor / Company receipt?
To download any receipt, please login to your MRSi account using this link: www.mrsimeeting.org/login
Next click the "Invoices and Receipts" tab in the middle right of the screen.
From here you can see a list of receipts for your attendee account.
Locate the receipt of interest and open the order by clicking on the name in the "Item" cell.
Finally print your receipt buy clicking "Print Receipt #" on the bottom left of the screen.
Return to the previous page to locate and print additional Receipts.
How Do I Set Up a Company Record?
To create a Company Record, please login to your MRSi account using this link: www.mrsimeeting.org/login.
Next navigate to the "Exhibitors & Sponsors" Tab.
Click "Reserve (year) Exhibit Booth Today!"
Use the search function to confirm there is no existing company record for your company.
If an existing company record is found for your company and your MRSi account is not currently linked to it, you will need to contact MRSi staff to assign you as an authorized agent
or you can contact the current authorized agent MRSi account holder to add your account as an authorized agent.
If existing company record is not found for your company click the "New Exhibitor" button.
Create your Company Profile by filling in all required information and hitting "Submit and Continue to Exhibit Preferences"
Once you hit "Submit and Continue to Exhibit Preferences" you can log out as Company Record creation is now complete.
*Note you do not need to complete exhibition registration including booth location selection, in order to create the Company Record.
How Do I Register for an Exhibitor Booth?
To register an Exhibitor Booth, we first need to create or locate a Company Record.
Start by logging into your MRSi account: www.mrsimeeting.org/login.
Next navigate to the "Exhibitors & Sponsors" Tab.
Click "Reserve (year) Exhibit Booth Today!".
If your account has previously been linked to a company record, your account will auto load that company.
If your account has not been previously linked to a company record use the search function to locate the company record of interest or to confirm there is no existing company record for your company.
If existing company record is not found for your company click the "New Exhibitor" button and follow steps below.
If an existing company record is found for your company and your account is not currently linked to it, you will need to contact MRSi staff to assign you as an authorized agent
or contact the current authorized agent MRSi account holder to add your account as an authorized agent.
If you used the "New Exhibitor" button create your Company Profile by filling in all required information and hitting "Submit and Continue to Exhibit Preferences".
If you are a returning exhibitor please update and changes to the Company Profile by checking all required information and hitting "Submit and Continue to Exhibit Preferences".
Now fill in all your Exhibit Preferences including selecting booth location. Click "Submit and Continue to Exhibitor Badges" once complete.
Next add any badges needed for the onsite Exhibitors, each booth includes two exhibitor badges but additional badges may be added for a fee.
To add a badge you will need first and last name and email for the individual being added.
Finally click "Submit and Continue to Optional Services" to add any optional events you may want to attend for a fee.
This is also an opportunity to add Lead Capture to your booth for a fee. Once your preferences are selected click "Submit and Continue to Payment".
You may now review and submit final payment for exhibitor registration by filling all required fields and selecting "Pay" from the bottom right of the screen.
You will be contacted with final booth selection after payment is received. Booths are reserved on a first come first served basis.
How Do I Pay My Outstanding Invoice?
To pay any outstanding invoices, please login to your MRSi account using this link: www.mrsimeeting.org/login.
Navigate to the Account Page by clicking "Account" in the top right corner.
Click "Make Payment" in the middle/top of screen.
Click the invoice you want to pay or select them all to pay two or more at once.
Next click "Proceed to Payment" in the bottom left of the screen.
Now you may enter a card and complete payment using "Pay" button in the bottom left of the screen.
How Do I Sign My Scholarship Agreement?
To sign the scholarship agreement, please login to your MRSi account using this link: www.mrsimeeting.org/login.
Click "Account" in the top right of the page.
Next click "Scholarship Portal" in the top middle of the page or use this link: www.mrsimeeting.org/scholarship-applications.
Next click the pdf symbol under "Scholarship agreement download" cell.
Finally sign and re-upload the document using the "choose file" button under "Signed Agreement Upload" cell from the same page.
How Do I Download/View Presentations from a Previous Conference/Event?
To download/view Presentations, please login to your MRSi account: www.mrsimeeting.org/login.
Click "Account" in the top right of the page.
Next scroll down to the "Conferences" section of the page and click on the event title you want to download from.
Now find the session of interest, use the "Download Slides" button to download presentation slides; use the "View Session" button to view the presentation video.
You can continue these same steps for any additional sessions you wish to view/download.
Why is My Registration for the Wrong Price Amount According to the Table of Pricing?
Accounts are linked to payment type through the specialties option in account management.
If for example you are expecting a "Resident" payment option but "Resident" is not shown in the specialties filed of your account, your registration will not reflect the "Resident" price.
In order to check or change your specialties field first please login to your MRSi account: www.mrsimeeting.org/login.
Then navigate to the "Edit" tab in the middle of the screen or use this link: https://www.mrsimeeting.org/account/edit.
Finally scroll down to the "Specialties" section of the page and be sure the proper selections are made, save your changes by clicking "Save" at the bottom left of the screen.
Now when registering the price should reflect the new account category price.
I'm Having Issues with My Password How Can I Change It?
If you know your current password and want to change it, please login to your MRSi account: www.mrsimeeting.org/login.
Navigate to "Edit" tab in the middle left of the screen or use this link: https://www.mrsimeeting.org/account/edit.
Scroll to the bottom of the Edit Account page and utilize the "Password" "Confirm Password" fields to enter a new password.
Click "Save" in the bottom left of the screen to incite the change.
If you do not know your current password and want to change it use this link: https://www.mrsimeeting.org/resetting/request.
Once there, enter the email associated with your account and hit "Reset My Password" to auto send a email from MRSi containing a password update link.
If you don't see the email in your inbox be sure to check the "Spam" folder as it's often found there.
How Can I Edit the Badges Associated with My Exhibit?
To edit the badges for an exhibit, login to your MRSi account using this link: www.mrsimeeting.org/login.
Click "Account" in the top right of the page.
If you have already registered an exhibit and are an authorized agent for that company, you will see "Your Exhibits" listed on the account page.
If you are not an authorized agent for the company you will need to contact the authorized agent to make these changes for you.
Click "Edit Badges" in the top right of the "Your Exhibits" section.
From here you can add your 2 free badges by clicking "add badge" and entering a first and last name as well as an email for the exhibitors.
You can also purchase additional badges past the 2 included by simply click "Add Badge" beyond 2 times and paying the total cost by card at the bottom of the page.
Be sure to save all changes using the "Save" button at the bottom left of the page.
Due to Unforeseen Circumstance, I Can't Make the Meeting, Can My Co-Author Present in My Place?
Any co-author may present a poster or oral presentation so long as they are registered attendees of the meeting.
In order to facilitate this type of request, have your co-author create an MRSi account and register for the event of interest.
Then email MRSi requesting a formal switch or presenter and we will be sure to assign the accounts proper.
If a scholarship was awarded to the original presenter this does not guarantee scholarship for the new presenter, please submit scholarship request from the new account if one is desired.
Can Exhibitors Attend Educational Sessions?
Exhibitors are not permitted to attend educational sessions and do not receive CME credit.
An exhibitor must register as an attendee to attend educational sessions and receive CME credit.
This will cost an additionaL fee.
How Do I Register for an Account?
Register for a account by using this link: https://www.mrsimeeting.org/register
Follow the on-screen steps to fill in all required information.
Note that after creating an account you must then verify your email before you account will be activated.
How Do I Edit My Account to Add a New Company or Change My Title?
First Login to your MRSi account by using this link: https://www.mrsimeeting.org/register
Then click "Edit" in the top left of the auto-loaded Account Page.
Now you can make changes to your Bio and include any new titles or company websites.
Make sure to click save to enact changes once finished.